Shipping Policy
Last updated: September 27, 2026
Every I Print A Story tee is printed just for you after you place your order. This page explains how long that takes, what shipping costs, and what happens if something goes wrong on the way.
Where we ship
We currently ship to addresses in the United States only (all 50 states). All prices and shipping charges are in U.S. dollars (USD).
Shipping rates
- Free standard shipping on orders of $85 or more (after discounts, before taxes).
- Orders under $85: a flat-rate standard shipping fee, shown in your cart and at checkout before you pay.
Processing and delivery times
Because each item is made to order, delivery happens in two steps:
- Production: usually 2–7 business days after your order is placed.
- Shipping: usually 2–5 business days after your order leaves production.
Most orders arrive within 5–12 business days of purchase. Business days are Monday to Friday, excluding U.S. federal holidays. These are estimates, not guarantees: busy seasons (such as Black Friday and the December holidays), weather and carrier delays can add time.
If we can’t ship your order within the time we’ve estimated, we’ll let you know and give you the choice of waiting or canceling for a full refund.
Order tracking
As soon as your order ships, you’ll receive an email with your tracking number. If you order several items, they may be produced in different facilities and arrive in separate packages, each with its own tracking.
Shipping address
Please double-check your shipping address at checkout. If you notice a mistake, contact us right away: we can usually correct it before your order goes into production. Once an order has shipped, we can’t change the address.
If a package is returned to us because the address provided was incorrect or incomplete, we’ll be happy to ship it again once you confirm the right address; the new shipping cost will be at your expense.
Lost, delayed or “delivered” but not received
- If your tracking hasn’t updated for 7 business days, or your package is marked as delivered but you can’t find it, first check with neighbors, your building’s mailroom and the carrier.
- Still nothing? Contact us within 30 days of the estimated delivery date with your order number. We’ll look into it with the carrier and, if the package is confirmed lost in transit, we’ll send a replacement or issue a refund.
Damaged or incorrect items
If your order arrives damaged, misprinted or isn’t what you ordered, see our Refund & Returns Policy for how we make it right.
Questions?
We’re here to help. Reach us anytime through our contact page.
